Redefine

Too many housing teams are working with outdated tools and disjointed systems. Redefine.io gives social landlords the clarity and infrastructure to reduce failed repairs, cut void times, and actually deliver on your promises—using the data you already have to deliver safer homes, faster repairs, and better resident experiences.

The data is there. But it's fragmented, outdated, and buried across disconnected platforms. Instead of informing action, it's slowing it down.

Teams are chasing spreadsheets instead of solving problems. Repairs fail—not because people aren't trying, but because systems aren't talking. Homes sit empty longer than they should. Residents wait too long for what should be simple fixes.

When the systems break, so does your ability to deliver.

What if you could finally connect the dots, without rebuilding your tech stack from scratch?

We help housing providers unlock the full value of their data through smart, scalable infrastructure that integrates seamlessly with what you already use. No costly overhauls. No downtime. Just clarity, control, and measurable results.

Here's how:

Cloud-based data lakes built specifically for social housing workflows
Full integration with your existing systems—repairs, tenancy, CRM, finance, and more
A single source of truth accessible to every team, from the back office to frontline staff
Real-time insights that help you spot issues before they become problems—reducing void times, failed repairs, and resident complaints

The Results You Can Expect:

Reduces failed repairs and missed appointments by connecting data across teams and systems
Cuts time spent chasing reports and reconciling data with streamlined, automated workflows
Gives frontline teams the tools, visibility, and confidence to act quickly and effectively
Makes compliance and reporting effortless with structured, audit-ready data at your fingertips
Delivers a real-time, unified view across departments to support faster decision-making

You're not alone if you're still trying to make sense of a messy tech stack, disjointed teams, and a mountain of disconnected data.

Redefine.io is built for:

Housing associations ready to modernise operations without overhauling everything
ALMOs navigating legacy systems and the growing pressure to deliver more with less
Local authority housing teams struggling to unify systems and meet rising demands
Organisations stuck in spreadsheet chaos—where gut instinct has become the default decision-maker

If you're looking for better coordination, faster decision-making, and systems your team will actually use, this is for you.

Book a Demo Now

Disconnected data doesn't just create admin headaches

It has a real-world impact on people's lives. Delays in repairs, inefficient allocations, and duplicated efforts all add up.

£400M lost

annually across the sector due to inefficient repairs and allocations

50% of repairs

fail first time, often because key information isn't accessible

Reporting

overload continues to grow, while the tools meant to manage it are stuck in the past

This isn't about chasing KPIs. It's about making every system, every workflow, and every decision work better—for your teams and the communities you serve.